IS YOUR TECHNOLOGY PROVIDER A
VENDOR OR PARTNER?
Perhaps this isn’t a question you have ever asked but does that mean it isn’t important? Why the distinction? We believe it is very important and proudly emphasize our commitment to being your partner not only a service provider. Here are a few reasons why....
FOCUSED ON PRICE
PERSONAL SERVICE
Price is more critical. Getting the best deal for what you need now
Gets to know each client to provide personalized service
POOR SERVICE
FITS YOUR BUSINESS
Less of an emphasis on service
Evolves with your business needs
NO FUTURE
CUSTOMIZED
Adressing your immendiate needs without regard to the future
Willing to customize and tweak the software to you requirements
COST INCREASE
TRAINING & UPDATES
Changes in service will end
up costing you
Extensive training, regular updates
NOT FLEXIBLE
EXCEEDS EXPECTATIONS
Less flexibility; a negotiated service is provided with standard SLAs
Ensure that your expectations are met and exceeded consistently
POOR RELATIONSHIPS
ALWAYS IMPROVING
Little relationship with the
service provider
System enhancements
